Cambium Data Blog

When we call ourselves a managed service provider (MSP), it still isn’t common knowledge what we mean by that. Perhaps the simplest way to describe our role is to call us an outsourced IT support provider, but even this definition falls short of the value we can offer. To remedy this, we wanted to review what one of our clients expects (and rightly so) to receive from a partnership with us.

Nowadays, a business can’t really get by without using technology in some fashion, and wherever technology is involved, it greatly helps to have a reliable resource on hand to keep it functioning as expected. This is the role of a managed service provider, and while a partnership with one can be a great business asset, this is predicated on the value that the Managed Services Provider (MSP) actually provides. Let’s go over a few reasons that a MSP is a good resource for small and medium-sized businesses, and how you can identify the best option for you.

How much technology does your business use day in and day out? More likely than not, it’s a lot, and we’d bet good money on the fact that you could be doing more to manage it. That said, it’s not always clear how to go about doing it, especially if you don’t have any in-house IT talent to handle this considerable responsibility. With managed services, you can overcome this challenge. Let’s go over what these are and how they work.